Community Liaison (Field Based)

Job description

ERM is hiring a Community Liaison in regionally in the Albany, NY area. This position engages directly with clients, consultants, and community members on a regular basis to assist a regional utility client by facilitating direct customer engagement and meetings with local authorities and community members. This is a part-time (16+ hours a week), limited-term role with a duration of 12 months, potentially extendable. Requirements: - Serves as a point of contact for the public. - Attends and facilitates local site visits and stakeholder meetings. - Leads direct customer engagement (phone, email, in-person). - Responds to customer inquiries. - Supports implementation of communication plan and public engagement strategy. - Attends internal project team meetings as needed. - Minimum 3 years of relevant experience and demonstrated knowledge of project and/or corporate communications, public affairs, community relations, or local community involvement. - Bachelor’s degree in communications, public affairs or similar with relevant field experience preferred. - Excellent interpersonal, note taking and public speaking skills. - Ability to work autonomously to manage competing priorities, sy...