Residential Sales Consultant

Job description

Position Overview The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects. Through in-home sales appointments and following a structured selling process, the consultant will understand the customer’s wants and needs and translate our product offerings to match. The consultant will strive for first-time close and will deliver effective follow-up as needed to close the rest. It is expected that all Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential. Responsibilities/Accountabilities: Achieving individual sales and customer satisfaction goals and objectives. Effectively presenting Pella solutions to customers by executing the Pella Residential Sales Process during the in-home consultation. Striving to close the sale during all customer interactions. Ensuring quotes and orders are accurate following company sales process. Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues. Be available for cus...