Service Advisor Manager

Job description

Benefits: Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling. The ideal candidate should have at least 3 years of automotive repair experience, supervisory/management experience, and exceptional interpersonal skills. The Service Advisor Manager will manage employees, inventory, environmental compliance, and safety regulations and maintain high-quality standards with customer service. The ideal candidate should have an entrepreneurial spirit and a proven track record in achieving business objectives and upselling sales. Responsibilities As a Midas - Service Advisor Manager , you will manage and direct all automotive and general service technicians in the operation of the shop, including: - Bonus based on performance - Employee discounts - Paid time off - Training & development - Deliver exceptional customer service while listening and consulting with customers - Following up with customers, services requested, estimated completion times, etc - Oversee inspections, make recommendations, create repair orders, and source parts - Oversee all sales, accounting, and cl...