Level 3 Apprenticeship – Digital support technician (Markets Division)

Job description

Programme start date: September 20 26 Applications close 20 March 2026: Do you have a passion for supporting customers and solving problems? Are you looking to make a real impact while building a meaningful career in global financial markets? As an apprentice, you will join the FX Operations team within LSEG FX and work towards the Digital Support Technician standard. LSEG FX plays a vital role in the global foreign exchange market, providing end-to-end trading solutions for clients worldwide. Alongside building your understanding of FX and our product offerings, your key responsibilities will include: Serving as a friendly and reliable first point of contact for LSEG FX client queries via phone or email. Learning to identify , assess, and troubleshoot common system issues with guidance from experienced team members. Supporting clients by walking them through core platform features and functionality. Documenting solutions, recurring issues, and insights to help enhance team knowledge and client experience. You will have the opportunity to learn and build a foundational understanding of financial markets , while develop ing essential skills in understanding the needs of stakeholders...