ServiceNow ITOM Engineer

Job description

Job Title: ServiceNow ITOM Engineer Job Category: Information Technology: Time Type: Full time: Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular: Percentage of Travel Required: None: Type of Travel: None: - * * The Opportunity: CACI is seeking a ServiceNow ITOM Engineer in support of Enterprise Information Technology initiatives for the customer. This Program supports the customer by providing required services across the Enterprise, implementing a consistent, repeatable, high-quality experience for users across all Mission environments. The Engineer will work with the customer to define their CMDB & Configuration Item (CI) needs, will train teams to deploy, configure, and ultimately troubleshoot their MID deployments, and provides support for the overall workload and execution of Operations and Maintenance (O&M) tasks on the production instance of ServiceNow. This position does not require shift work but may require being on-call on a scheduled rotation for call-in support and occasional off-hour assignments. In this role you will coordinate with Mission Partners, Service Providers, Service Owners, and Architects to design, implement, and configure...