Group Customer Operations Manager

Job description

At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries. With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives. Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide. LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands! About the Role: We're looking for a Group CO Manager to take help us scale our Customer Operations (CO) organization, spanning both Support and Sourcing, and drive it to world-class performance. This is a high-impact leadership role for someone who thrives at the intersection of people leadership, operational rigor, and strategic execution. You'll manage Team Leads and Lead/TL-level managers across functions, own the CO roadmap end-to-end, and b...