Senior Customer Attendant

Job description

You’re ready to show up and make an impact on your local community. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community. In this role, you'll: Deliver exceptional customer service and provide streamline experiences when assisting passengers with enquiries, preparing travel bookings, and helping with luggage to connecting regional services. Be responsible for a broad range of day-to-day station operations and manage the station presentation, cleaning and general maintenance. Ensure that safety standards are met and adhered to and proactively manage any potential safety risks that may arise and impact staff and passengers. The current permanent part-time Senior Customer Attendant position at Cootamundra Station will be working a minimum of 26 hours per week on a rotating shift work roster which includes day and night shifts as well as weekends and public holidays. Shift hours are 10am to 4pm, daily. Extended hours may be requested at short notice. The full-time rate of pay for this position is $1,342.80 per week. As a part-time...