Critical Incident Manager - Tieto Banktech (m/f/d)

Job description

Job Description Join Our Operation Center!: Tieto Banktech is a leading technology company with a strong Nordic heritage with global deliveries. We deliver Banking services, with market leading products. Based on our core values of openness, trust, and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive. Are you interested in playing a central role in ensuring secure and stable operations for financially and socially critical systems in Norway and abroad? We are seeking 2 skilled and motivated Critical Incident Managers to join our Operation Center in Oslo. In this role, you will serve as the central point of leadership during Critical Incidents—ensuring timely resolution, clear communication, and continuous improvement of our Incident management practices. Participation in an on-call duty rotation will be expected. Key Responsibilities: - Beyond day-to-day operation follow up, you will lead and coordinate critical Incident handling across Tieto Banktech Business Units and suppliers, to minimize customer and business impact. - Lead taskforces with technical resources - Provide timely, clear, and professional communicatio...