IT Support Specialist

Job description

Sparks Wiz Limited is a premier engineering consultancy firm dedicated to delivering innovative and sustainable engineering solutions. Our team of professionals collaborates across disciplines to execute exceptional projects for our clients. We are committed to leveraging technology to enhance our operations and support our mission. We are seeking a dedicated and technically proficient IT Support Specialist to join our team. The ideal candidate will possess strong problem-solving skills, a thorough understanding of IT systems and networks, and the ability to provide exceptional support to our staff. This role is critical in ensuring the smooth operation of our IT infrastructure, allowing our engineering team to focus on delivering outstanding project outcomes. Qualifications: Technical Support: - Provide first-line technical support to employees, resolving hardware and software issues promptly and efficiently. - Troubleshoot network, server, and connectivity issues to ensure minimal downtime. System Maintenance: - Perform regular maintenance tasks, including software updates, patches, and backups to ensure the security and efficiency of IT systems. - Monitor and manage IT infrastru...