Commercial Manager - Digital

Job description

Commercial Manager - Digital London- Hybrid/Permanent: DLG is evolving. Across every part of our business, we’re embracing innovation and putting customers at the heart of everything we do. Join us and you’ll not only be recognised for your skills, you’ll be empowered to grow them, make a real impact, and shape the future of insurance analytics. We’re looking for a Commercial Manager - Digital to join our Motor Team—someone who thrives on daily performance, has a sharp eye for commercial value, and can lead the evolution of our digital customer journeys. As a key member of the team, you will define and deliver the commercial plans that power our digital experience across New Business, In-life servicing, and Renewals. This isn’t just about maintaining the status quo; it’s about identifying strategic initiatives that maximize both commercial outcomes and customer satisfaction across one of the largest cost base in our business. What You’ll Be Doing: - Drive Commercial Performance: Take full accountability for the commercial success of our digital customer journeys, ensuring value is maximized at every touchpoint from acquisition to renewal. - Strategic Planning: Own and develop robus...