PSR III - Patient Services Representative - Pulmonology Clinic

Job description

Position Title: PSR III - Patient Services Representative - Pulmonology Clinic Department: OUPB Pulmonology Job Description: The Patient Services Representative III coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Assists with scheduling patient appointments, either by telephone or in person and validates teams are scheduling within clinical/until protocol. Provides information about clinic operations: Obtains patient demographics on new patients and updates demographics on established patients. Assists with answering telephone calls and monitoring the abandon call rate. Prepares and enters healthcare providers’ templates into the EMR. Coordinates schedules as directed to patient requiring multiple services. Greets patients as they come into the clinic for scheduled appointments. Balances and closes personal Cash Drawer Reconciliation, daily; as well as validates team members ar...