Customer Engineer - Power, NSW

Job description

Position Summary/Objectives of Incumbent: The purpose of this position is to carry out commissioning works as planned and directed by the Service Operations Manager – Start Up Services, ANZ. Key Responsibilities: Planning & Reporting: - Ensure that service reports, expense claims and any other reports required by Management are completed and submitted by the due date. - Time Sheets must be filled out correctly (ie, accurately record of hours worked, and all call out and response times) and submitted to the Operations Manager or Service Supervisor – Power by the due date each week. A Doctor’s Certificate must be supplied for any more than two days absence from work due to illness/injury. - Field Service Reports are to be completed for every service call made. These reports MUST also be signed by the customer whether the work is chargeable or not. All items used on a job, whether Liebert spares or consumables must be detailed on the FSR. Operational Delivery: - Carry out commissioning commitments in a professional, efficient manner, and achieve a high level of service to our clients within the restraints of time, expense and profitability. - Maintain proper levels of relationships be...