Salon Receptionist
East Bank Club · Chicago, Illinois, US
We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providin...
Job description
We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth salon experience. The Salon Receptionist will handle appointments, inquiries, and payments, creating a positive and welcoming atmosphere for our guests. Pay Rate: $19.00 per hour. This position is considered entry level. Full-time Schedule: Monday: 7:45am-3:00pm Tuesday: 8:45am-4:00pm Wednesday: off Thursday: off Friday: 7:45am-4:00pm Saturday: 8:45am-5:00pm Sunday: 8:45am-4:00pm Additional flexibility required Key Responsibilities: - Greet clients warmly and assist them with scheduling appointments, inquiries, and salon services. - Manage phone calls, emails, and walk-ins, providing accurate information about salon services, pricing, and availability. - Coordinate and confirm appointments, ensuring the salon schedule is optimized for efficiency. - Process payments and maintain accurate records of sales and transactions. - Maintain cleanliness and organization at the reception area, retail display, promotional materials, and refreshments. - Handle customer feedback and compla...