Sr. Director Client Integrations

Job description

Essential Job Functions: Strategy: - Drive technical strategy for client integrations - Work with commercial and implementation teams to shape our client integration capability portfolio - Craft department structure by intentionally designing teams, roles, and technical architecture to enable a highly autonomous operating model with clear ownership - Work with leadership peers across the organization to influence cross-team architecture & company-level process Execution: - Deliver high-quality client integrations - Develop and implement technical and process controls - Expand the integrations platform to improve defaults for observability, testing, and reliability - Focus on platform plays and reusability to empower client technical teams, and enable clients of all levels of sophistication to connect with minimum lead times - Break down barriers between developers and customers to increase autonomy for developers, and quality of service for clients - Partner with our Implementations team to craft solutions for clients that integrate technical and operational considerations in a coherent design - Build a delightful customer onboarding experience with best-in[1]industry DX Classifica...