Technical Account Manager

Job description

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com . What You’ll Do: We are currently seeking an experienced Technical Account Manager (TAM) to join our Platform Operations team based in NYC. The TAM will have programmatic trading experience in a client-facing capacity and be responsible for supporting our Self-Service clients, providing them hands-on support to onboard, launch and optimize campaigns within DeepIntent’s Healthcare DSP. Our TAMs work with agency clients to deeply understand their business goals with a focus on achieving success using DeepIntent’s solutions. - Ownership of all post-sale client communication, managing day-to-day operations and account oversight for our Self-Service clients and performing initial troubleshooting of customer issues - Develop expert-level knowledge of the DeepIntent marketing platform with the ability to train and guide clients to ensure the success of their campaigns - Maintain up-to-date inf...