London Underground Operations Manager

Job description

Lead and develop a high-performing LUL engineering and CRM support team within a fast-paced critical power environment, ensuring exceptional service delivery while driving continuous improvement and operational efficiency. This role requires a strong blend of technical expertise, leadership, communication, planning, and commercial awareness to successfully manage performance, customer relationships, and service quality. The ideal candidate will bring hands-on field experience and customer-facing expertise, with solid knowledge of critical power infrastructure including UPS systems, batteries, emergency lighting, impedance testing, specialist test equipment, and remote monitoring solutions. Duties & Responsibilities: QHSE - You are responsible to protect the Health & Safety of all employees & any third party that our work impacts, minimizing risk and reducing adverse events to the environment. - You will ensure that we are always operating compliantly, ensuring any changes to our activities are managed. - You will be fully conversant with the companies EHS Policy and the HSE’s ‘Leading H&S at work’ - You will ensure that we have a full complement of site/activity specific RAMS that...