In-Home Expert

Job description

Asurion In-Home Expert (Part-Time to Full-Time) When a customer’s device is lost, broken, or stolen, we deliver a replacement device the exact same day it’s ordered. We also provide our customers with premier tech support to get them up and running again. - Full Time Expert roles in the below markets are available only to Current Part Time In Home Experts - Performance rating must be Strong or above - Not enrolled in PIP, Written Warning, Final Written Warning or higher disciplinary action - No relocation or requests for move to other markets can be accepted through this process - No exceptions to available schedules listed below - Hiring decision will be based performance including, but limited to; the last 90 days EPE, 5 Star, Job Duration and Solve Rate - Full Time Expert pay rates may be discussed one on one with your current Coach What you’ll be doing: Our team of Asurion In-Home Experts keeps our customers connected by bringing replacement devices and in-person tech support directly to them wherever they are – home, office, or even a local coffee shop. These Experts help customers set up their devices with things like email, apps, and troubleshooting while delivering our awar...