Pool Receptionist

Job description

About Us: Parents say British Swim School is quite simply the nation’s leading swim school, and as we continue to expand the reach of our life-saving program, we’ll always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team! The Position: At British Swim School, our Customer Experience team are known as Deck Ambassadors . This is a crucial poolside role – it’s the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended “swim family.” Your Typical Responsibilities: What do we need from you? What can you expect from us? - Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents. - Setting up the pool deck area before each shift. - Registering students for class and managing them in and out of the water between classes. - Managing and celebrating the move-up/graduation process, our birthdays, and other milestones both at the pool. - Posting photos and videos to social media in a fun and personal way. - Assisting our parents with questions they have abou...