Customer Marketing Specialist

Job description

Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role: We’re looking for a highly organised, detail-driven Customer Marketing Specialist to lead our ongoing customer communications via email. This is an execution-focused role responsible for ensuring our customers are consistently informed, educated, and engaged with everything happening at Heidi — from product updates and feature releases to events, content, and company announcements. You’ll work closely with P...