Assistant Property Manager

Job description

Primary Purpose of Position: Assist the Property Manager in the timely completion and resolution of day-to-day operational issues, regularly interfacing with clients and vendors, and ensuring consistent curb appeal at assigned properties or property. Serve as a client liaison in the building, maintaining a high level of client satisfaction. Essential Functions: Management - Assists in the development and mentorship of the Property Management Coordinator. - Mobilizes others (both BXP employees and contracted service providers) to meet or exceed customers’ expectations and goals of the assigned portfolio. - Uses sound business judgement to escalate potential issues to leadership. Client Relations: - Promote, establish and maintain positive relations with clients via regular proactive communication, meetings and routine follow-up. Regularly inform Property Manager of topics discussed and action items to be addressed. - Arrange, coordinate and attend new client orientation meetings to review client welcome package, move-in requirements, general property information, rules & regulations etc. - Manage client move-in/move-outs to include certificates of insurance, signage, move management...