Clinical Services Coordinator (CASSI)

Job description

Overview The Clinical Services Coordinator I provides support and coordination to clinical program staff to include but not limited to clinicians, physicians, and nurses. This staff member is responsible for coordinating a variety of multifaceted departmental or programmatic functions. The incumbent also provides management with support; helps with training; provides guidance to others; makes recommendations on workflow systems and standard operating procedures; solves problems; and recommends process improvement initiatives. Responsibilities: - Provide administrative support to physicians and nurse practitioners in CASSI, including, but not limited to completing referrals, liaising with John’s Hopkins Hospital (JHH) to schedule testing, and with appropriate community-based labs. - Retrieve phone messages from the refill request phone line, manage Mychart requests and facilitate the refill process using Epic to request refills from the appropriate medical provider daily. - Coordinate with CASSI care center, physicians and nursing staff to develop discharge plans, letters, and correspondence with families in transferring care. - Coordinate schedules for visiting medical students, re...