Senior Manager, International Fulfilment - Fanatics Collectibles

Job description

The Senior Manager, International Fulfillment owns the end-to-end performance of international fulfillment operations, ensuring operational excellence across D2C and B2B channels. This role moves beyond day-to-day warehouse management into strategic leadership—driving scalable processes, KPI excellence, cross-functional alignment, and long-term network optimization. The Senior Manager builds high-performing teams, develops future leaders, and ensures fulfillment operations are commercially aligned, data-driven, and continuously improving. Key Responsibilities: 1. Strategic Fulfillment Leadership 2. KPI Ownership & Performance Management 3. Team Leadership & Development 4. Operational Excellence & Process Optimization 5. Inventory & Returns Governance 6. Cross-Functional & Commercial Alignment - Own fulfillment performance across all EMEA warehouse operations - Define and execute a 12–24 month fulfillment roadmap aligned with company growth strategy - Lead capacity planning, peak readiness strategy, and network scalability initiatives - Partner with Logistics and Supply Chain leadership to optimize end-to-end flow from production to customer - Establish and own a robust KPI framewor...