Telephone Dispatch Operator (PRN) - University Medical Center

Job description

Your job is more than a job. Your Everyday: Process incoming and outgoing communications courteously, while maintaining a positive and professional image: Learn departmental policies, correct procedures as they pertain to alarms and codes in emergency situations: Processes calls for service of hospital issued pagers, requests for new pagers and replacement pagers: - Answers incoming and outgoing calls using the proper customer service standards. - Monitors, responds to all emergency alarms located and/or received in the department. - Utilizes overhead paging for hospital business and operates all peripheral equipment. - Processes incoming calls for hospital information basis different codes for emergencies. - Handles calls, staff and patients/guests during an emergency situation. - Maintains beeper list and beep personnel according to type of pager. - Learns all of the different panels, alarms and what they are for. Notifies the appropriate personnel when an alarm triggers. - Operates switch keys to make connections and relay calls on switchboard equipment. Maintain safety of visitors and staff: - Knows and follows all Health and Safety policies. - Identifies equipment that require...