Customer Quality Engineer

Job description

Your Contribution: - Manage and resolve customer complaints, ensuring timely root cause analysis and implementation of corrective actions using structured problem-solving methods (e.g., 8D). - Act as the main interface for customer quality topics, translating customer requirements into internal actions and coordinating resolution activities across relevant teams. - Organize and support customer visits and audits, ensuring proper preparation, documentation and follow-up of required actions. - Collect, analyze and maintain quality data, including measurements, dimensional reports and laboratory results to support investigations and improvements. - Support the implementation of new processes and projects, contributing to continuous improvement of product and process quality. Your Experience & Qualifications: - Technical diploma or university degree in Engineering, Manufacturing or a related technical field. - 5–10 years of experience in Quality, preferably in manufacturing or automotive environments. - Good understanding of quality tools and methodologies such as SPC, MSA, PPAP and 8D problem-solving. - Ability to read technical drawings and work with measuring instruments, with knowl...