Senior RMA Line Technician

Job description

Job Summary: The Senior Return Material Acquistion (RMA) Line Technician is responsible for independently executing, analyzing and optimizing the remanufacturing battery packs returned through the RMA process. This includes inspection of failed components, performing part replacements, and thoroughly documenting all work in compliance with established procedures. This role combines hands-on manufacturing, autopsy, and repair skills with accurate computer-based record-keeping, ensuring traceability and adherence to quality standards. Responsibilities: - Independently perform the disassembly, repair, and reassembly of High-voltage (HV) battery packs and modules in accordance with approved work instructions and safety protocols. - Own and drive the scrap process, including developing, analyzing, and validating scrap reports, and providing actionable insights to support continuous improvement initiatives. - Diagnose errors or technical issues and determine appropriate solutions. - Execute advanced root cause analysis on failed components using appropriate equipment, perform part replacements, and verify compliance through inspections and testing. - Create RMA analysis reports and docum...