Customer Service Associate Jan-Apr Full/Part Time

Job description

Benefits: Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2026 tax season in the Phoenix area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy! Are you: - Flexible schedule - Opportunity for advancement - Training & development - A stay-at-home parent looking for part-time work? - Able to work flexible hours? - A Veteran or military member transitioning from the service? - Retired and want to continue to make an impact? - A gig worker or looking to add a second income? - Part of a military family that moves often? Responsibilities: Requirements: Call Regional Manager, Mary Hernandez, with any questions at 480-318-5746! We look forward to having you on our team! - Complete our Jackson Hewitt Customer Service Associate training - Greet all clients with a friendly and professional demeanor - Schedule Tax Preparer appointments, coordinate client flow through the process, and keep clients engaged during periods of wait time - Quickly and accurately input sensitive and confidential client data, Form W2s, and other tax documentation into our proprietary software - Answer...