Host Mattisons City Grille

Job description

The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment. transaction accurately. - Must have a passion for the guest! - Must say “Yes”, “Please”, and “Thank You”! - Must smile often! - Exceed First Class Service standards and behavior with guests, business partners, and peers. - Create a lasting first and last impression. Engage with guests in a friendly, welcoming, and professional manner. - Provide accurate wait time and monitor waiting lists. - Use knowledge of menu to answer guest questions. - Coordinate with Front of House staff regarding available seating. - Seat guests, ensuring proper server rotation is maintained. - Process to-go orders quickly and efficiently in the point-of-sale system, handling cash, credit, and debit - Maintain store appearance with respect to merchandising and maintaince standards. - Follow safety and sanitation guidelines; comply with all applicable laws. - Responds appropriately to customer concerns. - Ensures a clean, sanitized, and well-stocked host stand. - Assist se...