#Hiring for Sr. Web Operations Manager | 14+ Years | Remote | Full Time

Job description

Job Description Role: Sr. Web Operations Manager: Location: - (Remote): Role Type: Fulltime: Job Description: Role Overview: Own and evolve the global web ecosystem that powers how customers discover, engage with, and experience Genesys at scale. This role drives the strategy, planning, and execution of Genesys.com, directly impacting demand generation performance, brand perception, and digital customer experience across global markets. Operating at the intersection of marketing, digital, and engineering, you will shape how modern, AI-powered web experiences are built, scaled, and continuously optimized. You will lead the end-to-end web product lifecycle, from intake and roadmap prioritization through delivery and optimization, ensuring alignment to business goals and measurable outcomes. This includes driving experimentation, personalization, and performance initiatives that improve engagement, conversion, and scalability across the platform. In close partnership with senior stakeholders and cross-functional teams, you will influence digital strategy while ensuring strong operational execution. This role requires a strategic, execution-focused leader who can translate business obj...