Patient Access Representative Lead

Job description

It's more than a career, it's a calling. WI-SSM Health St. Mary's Hospital - Madison Worker Type: Regular Job Highlights: Schedule : Variable hours between 7am and 7am, one weekend per month and on call rotation Location : SSM Health St. Mary's Hospital - Madison, WI Qualifications : Experience with EHR and patient registration preferred, proficient computer skills, and excellent customer service skills What Makes This Role Unique: This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health: You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: Competitive pay and benefits Career development opportunities within a large, integrated health system Supportive leadership and a collaborative team environment Br...