Benefits Program Worker II - Ongoing (Chesapeake)

Job description

APPLY HERE TO BE CONSIDERED FOR THE POSITION In This Role, You Will: - Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs - Navigate complex benefit program policies with confidence and accuracy - Use VaCMS and other systems to process applications, track cases, and document outcomes - Make timely, sound decisions and ensure all required documentation is accurate and up to date - Refer clients to public and private resources that support their overall well-being - Maintain a strong focus on service delivery and continuous quality improvement What We’re Looking For: - Prior experience determining eligibility for TANF , SNAP , and Medicaid - Proficiency in Virginia Case Management System (VaCMS) - Strong policy comprehension, communication, and decision-making skills - A commitment to public service and a passion for helping others Why Join Us?: - Be a vital part of a team that supports the health and stability of our community - Work in a supportive, fast-paced environment where no two days are alike - Opportunities for professional development and career growth - Competitive pay and great benefits in a m...