Information Management Officer (IMO)

Job description

Overview Nakupuna Solutions is seeking an Information Management Officer (IMO). The Information Management Officer is responsible for overseeing and managing an organization's information systems, policies, and procedures while ensuring efficient information flow, security compliance, and optimal use of information resources. Responsibilities: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. - Develop and implement information management policies and procedures - Oversee information systems security and access controls - Gather, analyze, respond to, resolve, or forward customer IT service requirements or problems in the most efficient and effective manner - Manage document control and records management systems - Coordinate information technology initiatives and projects - Employ the Government's IMO business processes and tools. IMO support services shall include monitoring of service requests and incident tickets to ensure service performance standards are bein...