Technology Operations Representative I

Job description

About the Role Do you enjoy providing exceptional customer service while interacting with different levels of clients? If you seek a customer support position with a variety of tasks, this could be the job for you! In this entry level position, with high level manager oversight, you will be trained to provide support for the client’s copiers and other devices. Set up conference rooms, ensure devices are in working order, monitor supplies, resolve minor print issues, assist with device installation, in addition to other duties. Your Impact: About You: The Skills & Expertise You Bring - Support devices located in various facilities at the customer site - Participates in all required training and development courses. - Identify opportunities to improve work processes, tools and systems to streamline workflows - Demonstrate core customer service skills as outlined in training and strengthen the customer relationship - Support the department as needed in special projects. - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience - Prior Customer service experience - Ability to communicate technology issues clearly to manager and team - Must be flexibl...