Technical Specialist – VIP Support

Job description

Location: Maidstone Salary/package: £33,000 per annum: Contract type: Permanent: Hours: Full time, 37 hours per week Join a high performing VIP support function delivering tailored technical services to senior public sector stakeholders. This is a unique opportunity to play a visible role in a fast paced and customer led IT environment. Who we are: Cantium Business Solutions is part of Commercial Services Group and provides high quality IT and back-office services to public sector organisations. Built around being fast connected insight driven and customer led the business supports critical services through innovation strong partnerships and a clear focus on customer experience. Why this role matters: This role ensures VIP customers receive responsive, reliable and high-quality technical support that enables them to work without disruption. You will contribute directly to customer confidence, service improvement and the overall reputation of the IT function. The position also supports continuous improvement, and strong collaboration across operational teams. What you’ll be doing: - Provide onsite and remote technical support to VIP users across devices, applications and connectivit...