IT Support Specialist (Desktop Support) – Onsite.

Job description

Job Title: IT Support Specialist (Desktop Support) – Onsite Location: Montreal, Quebec, Canada: Experience: 3 to 5 Years: Role Summary: NearSource is seeking an IT Support Specialist to support enterprise digital workplace systems in an on-site environment. The role focuses on delivering reliable end-user support, managing hardware and software environments, and ensuring operational stability across business-critical systems. Key Responsibilities: - Deliver onsite technical support for desktops , laptops , mobile devices , and peripherals across the organization. - Execute installation, configuration, and troubleshooting of hardware and software environments, including Windows and macOS systems . - Act as a liaison between IT and business units to manage user expectations and service delivery. - Support infrastructure teams with server and network-related tasks when on-site assistance is required. - Manage hardware lifecycle processes, including asset tracking, shipping, receiving, and inventory control. - Administer and deploy enterprise hardware and software solutions across multiple business units. - Maintain accurate records of IT assets and ensure compliance with asset managem...