Claims Program Manager – Spinnaker

Job description

Job Title: Claims Manager – Partner Programs Location: Austin, TX / Dallas, TX / Morristown, NJ Reports To: Senior Claims Program Manager / Head of Claims, Spinnaker (Director, Claims-Partner Programs) About Hippo: Hippo Holdings consists of national property and casualty insurance companies—including Spinnaker Insurance Company and its subsidiaries, rated A- (VIII) by A.M. Best—along with an insurance agency and a managing general agent. Enabled by technology, Hippo brings products to market through a diversified range of offerings sourced from both owned and third-party programs, available on an admitted and surplus lines basis. We partner with innovative market leaders across personal, commercial, and specialty lines, as well as traditional and non-standard opportunities. About You: The Claims Manager – Partner Programs is responsible for the day-to-day oversight and performance management of assigned programs and Third-Party Administrators (TPAs). This role ensures claims are handled in accordance with established guidelines, regulatory requirements, and service expectations while supporting strong claim outcomes and partner relationships. What You’ll Do: Program Oversight & Ex...