IT Service Specialist I
City of New York · New York City, New York, US
Job Description The Office of the District Attorney, Bronx County (“BXDA”) is charged with the twin goals of ensuring public safety and striving for equal ju...
Job description
Job Description The Office of the District Attorney, Bronx County (“BXDA”) is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By “Pursuing Justice with Integrity,” the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day. In furtherance of this mission, the BXDA seeks experienced and enthusiastic IT Service Specialist I. JOB RESPONSIBILITIES: Specific duties will include, but are not limited to the following: - Serve as the first point of contact for end users seeking technical assistance over the phone or email. - Provide setup and maintenance of desktop/laptop/VoIP Phone support for end users under supervision. - Install and Configure office workstatio...