Revenue Protection & Security Manager

Job description

Revenue Protection & Security Manager Application Deadline: 5 June 2026: Department: Customer Experience: Employment Type: Permanent - Full Time Location: Milton Keynes: Reporting To: Area Revenue Protection & Fraud Manager Compensation: £41,794 / year: Description: This is an interesting and varied role that has a big impact. You will work with customers to help and support them with their journey as well as identify, manage and prevent fare evasion and fraudulent activities We are recruiting 9 Revenue Protection & Security Managers who will be based out of Milton Keynes and cover the London Northwestern and West Midlands Railway route. You will plan and undertake a range of intelligence-led revenue protection, these consist of inspecting passengers’ tickets and collecting fares from those who haven’t paid. You’ll interview suspected fare evaders, fill out forms and process related paperwork and sometimes work on our gate lines (or ticket barriers) helping station colleagues carry out ticket checks. You will work collaboratively with other departments, external stakeholders and train companies in order to achieve the company objectives for minimising ticketless travel and improvin...