Instructional Designer - Customer Service

Job description

Instructional Designer - Customer Service Kenosha Branch: 12355 Uline Way, Kenosha, WI 53144 Have a passion for designing engaging learning tools to ignite the potential in others? Support learning and development for Uline’s customer service team as an Instructional Designer! In this role, you'll design and develop learning solutions and training programs to empower our people to deliver legendary service. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities: Develop quality learning materials for in-person, eLearning and video training modules that align with Uline standards. Collaborate with leadership to identify learning needs and to create learner-focused content. Create standards for consistent training delivery and measure program effectiveness. Track emerging instructional design and technology trends to develop new procedures and techniques to improve training effectiveness. Minimum Requirements: Bachelor's degree in instructional design or technology, education or a related field. Experience with rapid-authoring, audio and video editing tools and workflows....