Administrative Officer

Job description

Company Description A positive future for all – that’s what we at Sopra Steria work towards. With over 51.000 colleagues in nearly 30 countries, we are Europe’s leading digital solutions provider. We believe it’s not only technology that powers transformation. It’s people who are at the core of change. That’s why it’s people that are at the heart of everything we do, excelling both independently and in team. The world is how we shape it. Let’s shape it together. Job Description: As an Administrative Officer, you play a crucial role in advising and supporting banking clients with their financial-administrative challenges and processes. You are responsible for the accurate and proactive management of client files. Your tasks include: The subjects of these files can vary greatly, ranging from managing social accounts to guardianships, collective debt settlements, bankruptcies, and more. You place a high value on accuracy and proactivity, ensuring excellent customer service through various channels, including: Teamwork is essential: you act as the glue between different internal departments, communicating clearly, transparently, and effectively. You know how to solve problems with the...