Concierge

Job description

AMLI Residential is currently hiring a professional, service‑driven Concierge to join our luxury community at AMLI River North . This role is ideal for someone who thrives on delivering exceptional customer service and enjoys being the go‑to resource for residents in a fast‑paced, urban environment. The Concierge provides high‑level assistance to residents and guests, ensuring a welcoming experience while supporting day‑to‑day service needs. This role requires strong communication skills, attention to detail, and expert knowledge of local services, vendors, and amenities. Key Responsibilities: - Build rapport with residents and respond to requests in a timely, efficient, and courteous manner - Research, coordinate, and schedule resident services, including: - Grocery delivery and relocation services - Vehicle services (repair, washes, appointments) - Dry cleaning pickup/delivery - TV setup, wall mounting, and home services - Transportation accommodations (airport transfers, rentals, taxis, limousines) Make reservations and arrangements for: - Restaurants, events, and game tickets - Floral orders - Vet, kennel, and travel accommodations - Manage amenity and penthouse reservations -...