Quality Control Coordinator

Job description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY: The Quality Control Coordinator is responsible for managing appraisal orders from initial receipt through final delivery, including any revisions or addenda. This role coordinates with appraisers, internal teams, and customers to ensure timely, accurate, and compliant appraisal processing while maintaining high quality standards and excellent customer service. DESCRIPTION: Essential Functions, Duties, and Responsibilities: - Appraisal Order Management - Process appraisal orders from receipt through final delivery, including revisions and addenda. - Assign incoming appraisal orders by locating qualified appraisers and negotiating fees as needed. - Recruit appraisers, including conducting due diligence and managing fee negotiations. - Perform daily follow-up on appraisal orders in progress. - Maintain accurate and complete documentat...