Visitor Center Sales Associate

Job description

POSITION SUMMARY: Sales Visitor Center Associate Manager Non-Exempt Under the supervision of the Visitor Center Associate Manager, the Sales Associate delivers exceptional customer service to visitors, encompassing sales assistance and product knowledge. The Sales Associate maintains the Mauna Loa Macadamia Visitor Center (MLMVC) by ensuring sufficient stock levels and overall upkeep. Accuracy in transactions, inventory management, and record-keeping are also responsibilities of the Sales Associate. Additionally, they perform opening and closing duties at the Visitor Center as required. ESSENTIAL FUNCTIONS: - Delivers a personalized service experience to visitors. - Welcomes guests, offers samples, provides information, and guides visitors to various attractions such as the processing plant, nature walk, snack bar, and video area. - Sells food and non-food items, including macadamia nut and other products, to both visitors and staff. - Operates point-of-sale (POS) systems and ensures accurate transaction handling, including credit card processing. - Demonstrates a friendly and approachable demeanor with a focus on exceptional customer service. - Ensures MLMVC displays are well-stoc...