Cage Supervisor
Rivers Casino · Portsmouth, Virginia, US
Job Summary: Provides a high level of guest service while adhering to established department and property policies and procedures, while working in the Cage...
Job description
Job Summary: Provides a high level of guest service while adhering to established department and property policies and procedures, while working in the Cage and other Cage related areas. Available Shifts: - Swing Shift: 3:00PM-11PM - Grave Shift: 11:00PM-7:00AM Duties/Responsibilities: heads. - Yes, will supervise Cashiers, Sr. Cashiers on a shift. - Greets and services customers in accordance with established guest service standards. - Maintain working knowledge of the casino, including but not limited to hours of operation of the casino, restaurants, and other amenities, and respond to guest questions regarding the same. - Conduct informational pre-shift meetings with employees. - Handles financial transactions, including exchanging cash for slot tickets, chips, cash advances, and cashing checks. - Computes, classifies, records, and verifies cash and coin according to specific policies and procedures and guest service standards. - Proficient in all the cage line areas. - Conducts initial orientation sessions with all new cage cashiers, reviewing all company and departmental policies and procedures. - Train employees in all operational aspects of the Casino Cage. - Balances funds...