Sales Advisor

Job description

Position: Part time Sales Advisor (8 hours per week) with opportunity to work overtime. Location: Samsonite Braintree Store, Charter Way, Chapel Hill, Braintree CM77 8YH Availability: End of May 2026: Job Purpose: As a sales advisor at Samsonite, you will be the face of a global recognised brand a known for innovation, durability, and style in travel solutions. Your role is to deliver exceptional customer service, drive sales, and embody the Samsonite brand values in every customer interaction. The sales position includes but is not limited ot the following major accountabilities: Customer Service/Sales - Provide customer travel needs and recommend Samsonite products that best suit their lifestyle. - Provide accurate information about product features, warranties, and after-sales services. - Apply the Smiles Selling Standards and follow Samsonite's customer engagement process. - Build customer loyalty and encourage repeat purchases through personalized service. - Deliver inspiring service that reflects Samsonite's commitment to excellence. Store Performance & Analysis: - Stay informed of all store communications and brand updates. - Understand store budgets, targets, and KPI's - Sh...