Technical (Help Desk) Support Analyst

Job description

Core Responsibilities: software upgrades, and routine hardware configuration. center improvements in compliance with IT security standards and policies. address future project and IT-based business needs. Qualifications: - Support all PC workstations throughout the organization and provide technical support to the user community. - Support local telephone and voicemail system. - Daily maintenance and problem resolution via Corporate Helpdesk, operating system patches and - Participate in key projects related to security, OS upgrades, active directory and other network/data - Able to assess current needs and requirements and develop roadmap for solution(s). - Support the end user with Office 365 & MFA application(s). - Create / Disable Active Directory accounts and e-Mail accounts, assist with e-Mail on mobile devices. - Build relationships with internal customers, become knowledgeable of divisional projects, and assist with developing plans to - Support all PC workstations throughout the organization and provide technical support to the user community. - Actively participate on all site teams and activities including Zone Leadership, corporate audits, self-audits and BES/continuous...