Senior Billing Specialist
McLeod Software · Birmingham, Alabama, US
Purpose of the Position: The Senior Billing Specialist ensures accurate and timely billing by validating data, applying contractual terms, and resolving cust...
Job description
Purpose of the Position: The Senior Billing Specialist ensures accurate and timely billing by validating data, applying contractual terms, and resolving customer inquiries and adjustments. This role supports month-end close, reconciliations, and reporting while partnering with Billing and Accounting to maintain customer-level accuracy, support collections, and uphold the integrity of financial records. Competencies: - Prepare and issue customer invoices - Validate billing data and supporting documentation - Apply billing terms and customer requirements - Manage billing adjustments and corrections - Resolve billing inquiries and disputes - Maintain customer billing setup and contractual billing information - Support and assist internal departments as it relates to customer collection and billing efforts - Perform reconciliations and billing quality assurance - Execute month-end billing close activities - Produce billing reports and metrics - Support the Billing Manager and Accounting Department in ensuring customer level accuracy - Perform customer payment application, as deemed necessary - Other accounting projects, as deemed necessary - Ability to learn internal software and syste...