Lead Carpet Technician

Job description

Benefits: - TeleDoc - Life Insurance - Bonus based on performance - Dental insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance - Wellness resources Job Summary: The Lead Carpet Technician is responsible for overseeing carpet cleaning and restoration services, ensuring high-quality workmanship, efficient job execution, and excellent customer service. This role serves as the on-site leader for carpet projects, supporting technicians, maintaining equipment, and upholding company standards, safety protocols, and brand professionalism. Key Responsibilities: - Lead and perform residential and commercial carpet cleaning and restoration services - Supervise and support carpet technicians on job sites - Ensure jobs are completed safely, efficiently, and to company quality standards - Communicate clearly with customers regarding services, expectations, and care instructions - Set up, operate, and maintain truck mounts and portable carpet cleaning equipment - Perform pre-inspections and post-job walk-throughs with customers - Identify carpet types, fibers, stains, and appropriate cleaning methods - Monitor chemical usage and ensure proper mixing...