Specialist-Registration I

Job description

Psychiatry Department Schedule: Monday–Friday, 8:00 AM–4:30 PM (Onsite) Location: Neuroscience Center: Position Overview: This position provides front‑line phone and administrative support within the Psychiatry Department, assisting patients and collaborating closely with office staff to ensure efficient communication and smooth clinic operations. The role plays a key part in facilitating timely patient access, accurate scheduling, and positive patient experiences. Primary Responsibilities: Provide phone support for multiple office staff within the Psychiatry Department Answer incoming calls and route messages appropriately Schedule, reschedule, and manage patient appointments Support displacement reporting and message pool workflows Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner Obtain and verify patient demographic and financial information to ensure accurate records and optimal reimbursement Interview patients to gather appropriate medical information Direct patients and visitors accurately and courteously Skills for Success: Willingness to learn and adapt in a fast‑paced environment Positive attitude and flexibility: St...