Senior Product Manager (Operations, Fraud & Support)

Job description

What’s Yonder? “It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member We’re building the financial membership of the future. Starting with a credit card that has fun and experiences at its core, we’re the antithesis to your dad’s stuffy, corporate, boring credit card. Whilst tech is revolutionising the finance industry, credit is still stuck in the stone ages. We want to create a world where financial services are fair and conscious, and the stress of debt is eliminated for everyone. We've raised an additional £23.4M in September 2024 to grow our team, launch even better rewards and fast-track our expansion outside the UK 🎉 Sounds cool. What’s my part in this? There are broadly 4 product squads in Yonder Growth/Activation: Focuses on getting activated new members Member Value: Ensures that we drive members to make Yonder their main account Rewards: Ensures our members are getting breadth and depth of reward value through partners Operations Product : This is where you come in - ensures we’re protecting our customers and business against bad actors We're looking for a Senior Product Manager to join Yonder and own the experience our members have when things go wrong...