Night Guest Experience Supervisor

Job description

POSITION SUMMARY: As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Front Desk Supervisor, opportunity awaits. Supervise the front office team, supporting them with general operational tasks Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity Assist guests arriving and departing the hotel through the check in and departure process Handle general enquiries, engage and inspire guests through each guest experience Build and strengthen relationships with existing and new customers to enable future bookings Take guest reservations and perform cash handling & credit card responsibilities Oversee service standards whilst identifying and implementing improvement initiatives, setting the pace in the industry Plan and execute team building activities so associates feel valued for their contributi...